The BSI has published a current IT security notice for Zoho ManageEngine ServiceDesk Plus MSP. You can find out more about the affected operating systems and products as well as CVE numbers here on news.de.
The Federal Office for Security in Information Technology (BSI) reported a security advisory for Zoho ManageEngine ServiceDesk Plus MSP on January 19, 2024. The security vulnerability affects the operating systems UNIX, Linux and Windows as well as the product Zoho ManageEngine ServiceDesk Plus.
The latest manufacturer recommendations regarding updates, workarounds and security patches for this vulnerability can be found here: GitHub Advisory Database (As of January 18, 2024). Other useful resources are listed later in this article.
Security Advisory for Zoho ManageEngine ServiceDesk Plus MSP – Risk: Low
Risk level: 3 (low)
CVSS Base Score: 3,5
CVSS Temporal Score: 3,1
Remoteangriff: Ja
The Common Vulnerability Scoring System (CVSS) is used to assess the severity of vulnerabilities in computer systems. The CVSS standard makes it possible to compare potential or actual security vulnerabilities based on various criteria in order to create a priority list for taking countermeasures. The attributes “none”, “low”, “medium”, “high” and “critical” are used to determine the severity levels of a vulnerability. The Base Score evaluates the requirements for an attack (including authentication, complexity, privileges, user interaction) and its consequences. The temporal score also takes changes over time in the danger situation into account. According to the CVSS, the threat of the current vulnerability is classified as “low” with a base score of 3.5.
Zoho ManageEngine ServiceDesk Plus MSP Bug: Vulnerability allows cross-site scripting
ManageEngine ServiceDesk Plus is a help desk and asset management software.
A remote, authenticated attacker could exploit a vulnerability in Zoho ManageEngine ServiceDesk Plus MSP to conduct a cross-site scripting attack.
The vulnerability is identified with the unique CVE (Common Vulnerabilities and Exposures) serial number. CVE-2023-49943 traded.
Systems affected by the security gap at a glance
Operating systems
UNIX, Linux, Windows
Products
Zoho ManageEngine ServiceDesk Plus MSP
General recommendations for dealing with IT security gaps
Users of the affected applications should keep them up to date. When security gaps become known, manufacturers are required to fix them as quickly as possible by developing a patch or a workaround. If new security updates are available, install them as soon as possible. For information, consult the sources listed in the next section. These often contain further information about the latest version of the software in question as well as the availability of security patches or information about workarounds. If you have any further questions or uncertainties, please contact your responsible administrator. IT security managers should regularly check the sources mentioned to see whether a new security update is available.
Sources of updates, patches and workarounds
Here you will find further links with information about bug reports, security fixes and workarounds.
GitHub Advisory Database vom 2024-01-18 (19.01.2024)
For more information, see:
Manageengine Security Advisory vom 2024-01-18 (19.01.2024)
For more information, see:
Version history of this security alert
This is the initial version of this IT Security Notice for Zoho ManageEngine ServiceDesk Plus MSP. If updates are announced, this text will be updated. You can see the changes made using the version history below.
01/19/2024 – Initial version
+++ Editorial note: This text was created based on current BSI data. We accept feedback and comments at [email protected]. +++
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Edited by kns
roj/news.de