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Switzerland is the “European Returns Champion”: these items are returned most frequently
Every tenth item of clothing is being returned: new figures from the online retailer Galaxus show where the returns problem is greatest. This also has to do with the fees.
Back to the sender: Online shopping causes a lot of returns.
Image: iStockphoto
Need a new summer dress on the tram on the way to work? With the app on the smartphone, the purchase is sealed in just a few minutes – the package is often already waiting in the mailbox in the evening. Online shopping has long been part of everyday life, especially for young people. But the problem with returns is growing due to ever faster trading.