The matter of “Ban Channel” is a very troublesome thing for both the live broadcaster and the live broadcaster’s audience, and it is often difficult to know why it is banned by the broadcaster. In the future, Twitch will change this ecology.
Now if a live broadcaster is banned from a channel, although Twitch will attach a reason for “violating the XX terms”, many times it is still unclear where the violation is, and the live broadcaster, his audience and the platform are barred.
Angela Hession, vice president of global trust and safety at Twitch, said in an interview with The Washington Post that in the future, when punishing live broadcasters who violated the rules, evidence clips will also be attached. Before the official launch of this feature, Twitch stated that it would simplify the appeal steps when the live broadcaster refuses to accept punishment (that is, the recently launched “appeal portal”), but did not intend to revise the rules.
Twitch said maintaining the security of the platform remains a top priority right now. Rob Lewington, vice president of global security operations, pointed out that based on the verification of the new complaint portal, 99% of the cases were judged correctly, and the “unjust cases” that were really wrong were even far below 1%.
Twitch’s focus on safety is not unreasonable, because despite the launch of the tool last year, some videos about spreading hate and criminal trailers are still appearing on Twitch.
The most famous case is the indiscriminate homicide that broke out in Buffalo, USA last week. The murderer hung a camera on his head, while live streaming on Twitch, while holding a gun in a supermarket in a black community, killing 13 people. , which shocked American society.
Although Twitch cut off the live broadcast 2 minutes after the incident, the speed was quite fast, but whether there is a better way to prevent it in the future is also the main reason for this Washington Post interview with Twitch.