Original title: Beijing takes multiple measures to improve control measures to restrict entry to Beijing. The Beijing Municipal Government Information Office apologizes and verifies that there is no abnormality. It will promptly adjust the health treasure status and unblock the relief channels for “injured” persons
Comprehensive reports from Xinhua News Agency and Beijing Evening News
The reporter learned at a press conference on the prevention and control of the new type of coronavirus pneumonia in Beijing on the 2nd that recently, due to “man-machine discrepancies” and data errors, some citizens reported that they were restricted from entering Beijing as “injured” by the control measures. Affected the itinerary. In this regard, Beijing has further unblocked and improved the channels for such personnel to report.
At a press conference on the prevention and control of the city’s new coronavirus pneumonia epidemic, the Information Office of the Beijing Municipal Government apologized for the inconvenience and impact caused to the public, and suggested that the public can learn about or report the problem through more online channels. After receiving the complaint information, the relevant departments will immediately activate the complaint review mechanism to conduct data verification and verification on a person-by-person basis. If there is an abnormal situation, the result will be reported to the complainant within 48 hours.
Since mid-October, epidemics have occurred in many parts of the country, and the prevention and control situation has been severe and complex. In order to ensure the safety of the capital’s epidemic prevention, the capital’s joint prevention and control coordination mechanism treats “four categories of personnel”, those who have entered the country for less than 21 days at other ports (except for Macau), and the county where there are 1 or more cases of local new crown virus infections. Measures such as those with a history of residence in the county, those who are stranded in the county waiting to return to Beijing, and those related to the current domestic case at the same time air trajectory, have implemented measures such as restricting the purchase of machine (car) tickets to Beijing, and not assigning a “green code” to the “Beijing Healthbao”, and strictly control the involvement. People at risk of the epidemic returned to Beijing. Recently, due to man-machine discrepancies, data errors and other reasons, some citizens reported that they were restricted from entering Beijing by “injury”, which affected the itinerary.
In response to the recent reports of some Beijing residents that there are problems such as busy calls to the 12345 citizen service hotline after being restricted or adjusted to the code status, relevant departments have reminded that the “Beijing 12345” WeChat official account is also an important acceptance channel. , Collect information, and suggest that citizens can learn about or report problems through online channels.
After receiving complaints from citizens, the relevant departments will immediately activate the complaint review mechanism to conduct data verification and verification on a person-by-person basis. If it is verified that there is no abnormality, the code status will be adjusted in time and the restriction on ticket purchase in Beijing will be lifted; if there is any abnormality, the result will be reported to the complainant within 48 hours.
In the next step, Beijing will continue to optimize management and control measures for entering Beijing, improve the accuracy of management and control, unblock the relief channels for “incorrectly injured” people, and better guarantee the safety of the capital and the convenience of citizens’ travel.
[相关改善措施]
■For people from other counties in prefecture-level cities that have visited one or more people infected with the new coronavirus within 14 days, the “Beijing Healthbao” will automatically compare according to the relevant requirements of having a negative nucleic acid test within 48 hours when entering Beijing. Nucleic acid testing records. If there is a negative record of a nucleic acid test that meets the requirements, it will be directly adjusted to a “green code” after the itinerary verification is passed; otherwise, a “pop-up window” will be displayed, and the nucleic acid test must be completed as soon as possible in accordance with the policy requirements.
■For those who have not been out of Beijing, but have passed through the epidemic-related areas in Beijing and caused the “Beijing Healthbao” to display a “pop-up”, please report to the community, unit or hotel where you are staying immediately, and implement classified implementation in accordance with the capital’s anti-epidemic management regulations Control measures and adjust the code status accordingly.
■For the “Beijing Healthbao” who applied to stay in the hotel and showed the “pop-up window”, the hotel will arrange for the temporary resettlement guest room to conduct an epidemic-related risk check, and they are not allowed to leave for the time being. If it is found to be “injury by mistake” after verification, the relevant territorial department will arrange for nucleic acid testing. After the test result is negative and the letter of integrity commitment is signed, it can be adjusted to a “green code” and stay in the hotel normally; if there are restrictions on entering Beijing, the relevant territorial department will Closed-loop transfer to the centralized isolation observation point to supplement the isolation observation time, and assign a “red code” to it.
■For passengers who have stayed in the hotel, they must scan the code and check the code every time they enter the hotel. If a “pop-up window” appears during the stay, the above-mentioned disposal procedures should be handled as soon as possible.
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