Since the outbreak of the epidemic in Jilin City, Postal Savings Bank of China Jilin City Branch has strictly implemented various epidemic prevention measures of the local government and regulatory authorities in accordance with the requirements of the group company, head office and provincial branches, actively played the responsibilities and responsibilities of a large state-owned bank, and continuously increased the epidemic situation. During the period, the strength of credit support will help ease the pressure of insufficient liquidity and capital shortages for individual industrial and commercial households and small and micro business owners, and effectively reduce the impact of the epidemic on the real economy.
Create exclusive products and services and inject “living water” into Sannong Finance
Postal Savings Bank Jilin City Branch matched loan support according to local conditions to “supply blood” for the fight against the “epidemic”. Through the screening of big data such as the whitelist of the head office and the users who make up the letter, pay close attention to the financial service needs of customers and the pain points and difficulties in handling business, and resolutely implement the financial support and guarantee work in the special period. Establish a complete and fast approval channel, simplify the business process, and implement simple approval for loan applications under 300,000 yuan, so that customers can solve the “urgent need” caused by the shortage of funds without leaving their homes, and effectively improve the efficiency of loan processing.
On March 16, 2022, the staff of Longtan Sub-branch learned that customer Li was in the wooden door production business. Due to the epidemic, the logistics could not deliver the goods, and the customer could not return the money. The funds were difficult to turn around. However, due to the need for loans to purchase raw materials before Repayment, so it is urgent to use the loan to solve the problem of capital shortage, but due to the epidemic, I am worried about applying for a loan. After knowing the actual situation, the Postal Savings Bank recommended the Express Loan product. The staff instructed the customer to operate the mobile banking “one-to-one” through WeChat video, so that the customer successfully applied for a loan of 70,000 yuan.
On March 16, 2022, the staff of the Panshi Sub-branch learned that the customer Wen runs a supermarket. Due to the epidemic period, the store needs to purchase a large amount of inventory, resulting in a shortage of funds. Through the detailed explanation of the staff, Wen agrees very much with the stay-at-home, pure online credit loan products launched by the Panshi Sub-branch. Through WeChat voice + video, he completed the procedures for credit granting and payment, and successfully handled the procedure. With a loan of 200,000 yuan, the customer felt that it was very convenient and quick, and the financial problem was solved.
Customer care shows the warmth, and the exhibition service brings “warmth”
Postal Savings Bank Jilin City Branch will not blindly withdraw, cut off, or suppress loans in industries such as production and processing, wholesale and retail, accommodation and catering, logistics and transportation that have been greatly affected by the epidemic. For those who have difficulty in repaying due to the epidemic, they will be extended and renewed, and the repayment period will be reasonably extended to minimize the impact of the local economy on the epidemic.
On March 7, 2022, due to the epidemic, Jiaohe City strengthened the management and control of non-people’s livelihood industries, and Shuangling Optical Company responded to the call to close stores and suspend business as required. Customers are at home, employees are on vacation, and the bustling shopping mall is quiet on weekdays, but Boss Qu’s heart is like an ant on a hot pot. There are 10 days left before the due date of the loan of 5 million yuan. The entire city was pressed the pause button, and the capital chain of the company was frozen. He has always valued credibility more than life, and is anxiously contacting relatives, friends and partners to raise funds. , Unexpectedly, the Postal Savings Bank took the initiative to contact him with a solution.
On the same day, Wang Hong, president of the Jiaohe Sub-branch of Postal Savings Bank, personally went to the company to understand the impact of the epidemic and reported the company’s difficulties level by level as soon as possible. With the efficient support of the provincial and municipal banks, the company quickly handled the extension of the first small loan in the region, and the repayment date was postponed, which solved the difficulties of the enterprise.
During the epidemic, Postal Savings Bank Jilin Branch demonstrated its responsibility as a state-owned enterprise, and took the initiative to quickly relieve difficulties for enterprises; accurately supported the resumption of work and production; warmed the hearts of the people with exclusive financial services to fight the “epidemic”, and opened up “green channels” with financial advantages to protect people’s livelihood.Return to Sohu, see more
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