The second anniversary of the introduction of the revamped Objections Register, designed to put an end to, is approaching annoying telemarketing calls on our smartphones. However, that ambitious goal was not achieved, as the ban on unwanted phone calls quickly proved to be a flop by the end of 2022.
As reported by the Guarantor for the Protection of Personal Data (GPDP) in the same year, the Registry of oppositions it is not actually blocking unwanted calls. Recently, we also published an article focusing on Italians bombarded by spam calls. Unfortunately, the reality is bitter: the Register of Oppositions has not had the desired effect. But why are we in this situation?
The main blame must be placed on the fact that the Registry of Oppositions is effective only against regular operators, while leaving out dishonest companies that deliberately ignore regulations. As a result, illegitimate and opaque practices, such as abusive call centers and spoofing (the manipulation of the telephone number to hide the real one), are still bothering Italians, many of whom receive dozens of spam calls a day. It is therefore not surprising that this phenomenon is known as “wild telemarketing” and is the subject of frequent criticism.
Given the circumstances, you might ask how to protect yourself from unwanted calls, given the insufficiency of the Register of Oppositions. Available strategies include using blocking features built into operating systems, such as Google’s Phone app’s spam filter. However, even these measures are not enough. Finally, it must be kept in mind that, according to what Consumerismo reported in November 2023, some third-party anti-spam apps would sell user data to call centers. In short, Italians are still waiting for a solution.
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