“If someone apologizes excessively, I would seek conversation.â€

WirtschaftsWoche: Mr. Andrione, suppose I made a serious mistake at work that could cost my employer a lot of money. What’s the best way to apologize for this?
Ludwig Andrione: In any case, take a deep breath and take a few minutes away. In the rush, it’s easy to write or say things that you regret the next day. I would also recommend consulting with colleagues. Maybe they have a better idea how to iron out the mistake