Through social networks, different Bancolombia users have shown the additional charge for transactions, which ranged from $500 pesos + VAT for Nequi and $7,190 + VAT for other banks. Given the reaction of Internet users, Bancolombia reported the new rates that will be applied depending on the type of account managed.
According to the entity’s website, there are four new types of accounts and each of them has particularities in terms of the value per transaction, both transfers and withdrawals. For example, the account called ‘Gold Plan’ will have unlimited transfers to Nequi, as well as withdrawals at ATMs or correspondents. Only the ‘Zero Plan’, which has no cost, does not have transactions to Nequi.
And Nequi?
Given the situation, the platform expressed: “At Nequi, as a business line of Bancolombia SA, we have a clear purpose: to help people improve their relationship with silver. Today, 3 out of 5 Colombians have Nequi on their cell phone to manage their personal finances on a daily basis, in a 100% digital, easy and secure way,” the entity indicated in an official statement.
And they added: “At Nequi we believe in the democratization of banking and that is why we maintain our essence and business model: we provide a heart of free financial services so that people can save, organize their money, manage their resources, make digital payments. and make shipments, without additional costs. Nequi is committed to accompanying the daily lives of Colombians in the management of their money.”
It is important to clarify that from Nequi the movements made to another Nequi, from Nequi to other banks, or from Nequi to Bancolombia are free.