From Saturday afternoon, August 14, it is impossible for the citizens of Lombardy to access the regional electronic health record. The blocking of the platform is creating inconvenience, in addition to citizens, to pharmacies, general practitioners and hospitals for the functions of loading data on the health file.
At the address fascicolosanitario.regione.lombardia.it the Region informs that “due to an extraordinary maintenance intervention, the service is not available at the moment” and according to the Welfare Department, the problem would be due “to the overheating of the five air conditioners they find inside the Aria data processing center, the regional agency for purchases and innovation “(the same that created chaos in the vaccine booking system, forcing the Region to fall back on the Poste Italiane platform, ed.) .
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“The servers – continues the department – were then turned off by the same technicians at work to restore the system” which according to the Region should have restarted at the latest this morning. For critical systems of this type, modern disaster recovery standards provide for the restoration of functionality within a few hours. Lombardy Region and Aria, contacted by Radio24 today, were unable to provide further updates.